Book Your Transfer

Cancellations

• Cancellations must be made at least 24 hours in advance.
• Cancellations made with less than 24 hours will incur a 50% charge of the service.

Changes to bookings

• Changes are allowed up to 12 hours before pickup (subject to availability and price adjustments).
• All schedule changes must be requested via email.
• No changes are accepted within 12 hours of the service.

Waiting time

• Airport pickups: up to 60 minutes of complimentary waiting time.
• Port, hotels, and Airbnb pickups: up to 30 minutes.

The complimentary waiting time starts from the scheduled pickup time.